Privacy Policy

KOURTS ("we", "us", "our") operates playkourts.com and pay.playkourts.com. This Privacy Policy explains what information we collect from our clients, how we use it, and the choices you have.

Information We Collect

When you sign up for lessons, book a court, or purchase a service, we collect the information needed to provide that service: your name, email address, mobile phone number, and details of the services you purchase. Payments are processed by Stripe; we do not store your card details.

How We Use Your Information

We use your information to:

• Provide and manage the lessons and services you purchase
• Send you payment links and payment confirmations by email and SMS
• Communicate with you about your reservations and account
• Comply with legal obligations

SMS/Text Messaging

With your consent, we send service-related text messages, such as payment links for services you purchase and payment confirmations, to the mobile number you provide.

• Message frequency varies based on the services you purchase (typically 1–2 messages per transaction).
• Message and data rates may apply depending on your mobile carrier plan.
• You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@playkourts.com.
• Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Sharing of Information

We do not sell your personal information. We share it only with the service providers that make our services work, such as Stripe (payment processing), our email provider, and our SMS provider, and only for those purposes, or when required by law.

Data Retention & Security

We keep your information only as long as needed to provide our services and meet legal requirements, and we protect it with industry-standard safeguards.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at info@playkourts.com.